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Three Guys Customer Support

Need help? Our support team is here using our live chat system! Send us a chat by pressing the icon in the bottom right of your screen.

Please remember to keep our terms of service and privacy policy in mind when contacting us, we reserve the right to close your ticket if we deem it nessecary.

Inquries not Handled over Live Chat​

These issues are not handled over live chat and need to be directed to Discord instead:

  • Staff Reports
  • Exploiter/Hacker Reports
  • Legal Concerns
  • Senior Management Resignations
  • Senior Associate Phase Requests

Tickets involving these inquries may be closed without response.

User Notes​

Here is some information our users can know:

  • Our Support team will never ask for your real first & last name, phone number, address, access to your device, or a screenshot of you. If this happens in our live chat, please file a staff report in our Discord server.
  • This Support System uses cookies to remember who you are, ensure you are on a browser that can save your cookies if you wish to leave your conversation.
  • The Three Guys Support Team are humans, please do not expect or pressure us to instantly respond, our support hours are set in our regular hours of activity.
  • In the event you don't feel safe talking to your agent, you can always ask for another agent or supervisor.